When you finished placing your order, you should have automatically received an emailed receipt with links to the products you ordered. The links appear under the products' names, next to where it says 'Download.'
HERE'S WHAT YOU SHOULD SEE:
Please be sure to check your spam/junk folder(s), as well as the 'promotions' tab if you use Gmail, as often times the email appears there.
If you did not receive this receipt, please contact us at firstname.lastname@example.org and we will investigate further for you.
Note: As of September 12th 2019, we no longer provide official support for our Anki based pronunciation trainers and word lists. You are more than welcome to still purchase and use them, but the support we are able to offer for these products is limited. For supported languages, these materials are already built into the Fluent Forever app.