How do I report a bug in the Fluent Forever App?

We are always looking to squash new bugs as soon as we can, and we really appreciate your help in reporting any bugs you encounter.

There are so many different phones, settings, and operating systems, so it’s practically impossible for us to test the app on every single combination of these. That is why we’re happy that you’re willing to help us out.

There are two ways to report a bug to us:

1. On the home screen, tap on the cogwheel in the upper right corner to open the Settings menu:

Cogwheel.jpg

2. In the Settings menu, choose Contact Support:

contact_support.jpg

3. Fill in the form that pops up, making sure to provide as much information as possible. We greatly appreciate screenshots or a screen recording too, which will help us investigate further:

Submit.jpg

We will receive your ticket in our inbox, and we will work with you to fix it or report the bug to our developers. 

A HUGE thank you in advance for taking the time to send us your bug reports!

Was this article helpful?
12 out of 17 found this helpful