Both Online Coaching subscriptions and Bootcamp purchases are fully refundable up to 24 hours after the initial purchase by initiating a refund via the online portal at fluent-forever.com. Here are the steps to receive a refund:
- Log into the portal at https://fluent-forever.com/s/login
- Once logged in, select the profile icon on the upper right → Account.
- Select Subscriptions.
- Select the Refund button next to the relevant subscription and confirm the cancellation.
After 24 hours, purchases are non-refundable. All subscription renewals are non-refundable. Please see our Live Coaching policies for additional questions about monthly subscriptions.