Of course, we are very sad to see you go. We have made it very easy for you to cancel your subscription. You can log in to your account on our portal https://fluent-forever.app/, click on your name and then on Account and there you can choose to end your subscription by clicking on the red "cancel" button:
This will stop the subscription and make sure that you will not be charged anymore after your already purchased months have ended.
If you are experiencing difficulties with the process and you are unable to cancel on your end, do not hesitate to email us at email@example.com. Our Customer Happiness Team will request identity verification in order to help further as, for your account's security, we are not able to perform such changes without verifying you are the owner of the account.
- If you subscribed through Google Play and you'd like to cancel, please follow these steps
Via your phone
- Open the Google Play Store making sure you are logged in with the correct Google account
- Tap Menu and then choose Subscriptions
- Select your Fluent Forever subscription and tap Cancel subscription
- Follow the instructions you will see
Via your computer
- In a web browser go to play.google.com making sure you are logged in with the correct Google account
- Click My Subscriptions (located on the left)
- Select your Fluent Forever subscription
- Click Manage and then Cancel Subscription.
For more information, please check this Google Play Help article.
- If you subscribed via the iOS App Store and you'd like to cancel your subscription, please follow the steps below:
- On your iPhone, please go to Settings, tap your name and then iTunes & App Store.
- Tap your Apple ID and then View Apple ID (you may need to sign in during this step)
- Tap Subscriptions
- Tap your Fluent Forever subscription in order to manage it
- Tap Cancel Subscription and then Confirm
For more information about the process on different Apple devices, please check this Apple Help article.
If you have any questions about the status of your account or if you need help with any of the steps provided here, do not hesitate to contact us at firstname.lastname@example.org and we'll do our best to assist!